Crystal Steinhour

Director of Operations

As Director of Operations, Crystal oversees many areas of the business to ensure Lumin makes its best effort to deliver world-class client service.  One of her main roles is improving internal processes through analysis and implementing changes to increase efficiency and automation.  Some of her additional duties include marketing, billing, and overseeing technology.  Crystal also works closely with the firm’s Chief Compliance Officer to develop and maintain an effective compliance program in order to mitigate risk and ensure the firm is abiding by all applicable regulations.

What experiences prepared Crystal for her role at Lumin?

Crystal earned her Bachelor of Business Administration from Central Michigan University.  She has spent most of her career in an office/operations management role, in both the finance and manufacturing industries.  She enjoys the challenge of streamlining processes and tasks, and believes in working smarter, not harder.

What does Crystal like to do for fun?

Crystal enjoys home improvement projects, gardening, reading, and spoiling her faithful sidekick, Bruiser, a Jack Russel/mini dachshund mix.  She also enjoys spending time with friends and family and traveling to Northern Michigan for trail riding, boating, and snowmobiling.